Contact Us – We Are Here 24/7
Have a question? Need a cricket betting ID? Want to know which exchange platform is right for you? We are here to help.
MadrasBook ID offers real, round-the-clock support through WhatsApp, Telegram, and Email. No bots. No automated replies. A real person responds to every message we receive.
Send us a message right now and your cricket betting ID will be ready in under 10 minutes.
How to Reach Us
WhatsApp (Fastest Response)
WhatsApp is the fastest way to reach us. Most messages get a reply within 5 minutes. Send us your name and the exchange platform you want and we will get your ID ready right away.
WhatsApp Number: +447474787159
Available: 24 hours a day, 7 days a week
For detailed queries, billing questions, or account documentation, you can reach us by email. We reply to all emails within 24 hours.
Email Address: support@madrasbookid.xyz
Response Time: Within 24 hours
Website
URL: https://madrasbookid.xyz
What to Include in Your First Message
To get your cricket betting ID as fast as possible, include the following details in your first WhatsApp message:
- Your name — First name is enough
- Preferred exchange platform — For example: TigerExch, Lotus365, Sky Exchange, Laser247, or any other. Not sure which one? Just say so and we will recommend one based on your needs.
- Your preferred username — Optional. If you have a username in mind, let us know. Otherwise we will suggest one.
That is all we need to get started. No documents required at this stage.
What We Can Help You With
Our support team handles all of the following:
New Cricket Betting ID
If you are new to online cricket betting and need your first ID, we will walk you through everything from start to finish. Tell us you are new and we will recommend the best platform and explain how it works.
ID on a Specific Exchange
Already know which exchange you want? Tell us the platform name and we will create your ID on it directly. We support 15+ exchanges including TigerExch, Lotus365, Sky Exchange, Laser247, Khelo24, Fairbet7, and more.
Multiple Exchange IDs
Want accounts on more than one platform? We can create IDs on multiple exchanges for you. Many users run two or three accounts to compare odds and access different bonuses.
Deposit Help
If you are having trouble making your first deposit or a payment has not reflected in your account, contact us and we will investigate and resolve it.
Withdrawal Support
If a withdrawal is delayed or you need help raising a request, message us on WhatsApp. We follow up with the exchange platform on your behalf and keep you updated until the money arrives.
Password Reset
Forgot your betting ID password? Send us a message. We verify your identity through your registered phone number and reset your password the same session.
Bonus and Promotion Queries
Want to know which platform has the best welcome bonus right now? Asking about an IPL promotion? Message us and we will give you the latest information on current offers.
Demo Account Request
New to online betting and want to practice before using real money? Ask us for a demo account. We will set one up for you free of charge so you can learn the platform with virtual funds.
Account Suspension or Self-Exclusion
If you want to take a break from betting or permanently close your account, contact us and we will action your request immediately with no questions asked.
General Questions
Have a question that does not fit any of the categories above? Ask us anyway. If we know the answer, we will tell you. If we do not, we will point you in the right direction.
Our Response Times
| Channel | Typical Response Time | Availability |
|---|---|---|
| Under 5 minutes | 24 hours, 7 days a week | |
| Telegram | Under 15 minutes | 24 hours, 7 days a week |
| Within 24 hours | Monday to Sunday |
During peak IPL match days, WhatsApp response times may be slightly longer than usual. However, we aim to respond to every message within 10 minutes regardless of how busy we are.
Languages We Support
Our support team can communicate with you in the following languages:
- Hindi
- English
- Tamil
- Telugu
- Marathi
- Bengali
Message us in whichever language you are most comfortable with. We will reply in the same language.
Frequently Asked Contact Questions
Is your WhatsApp number official?
Yes. The number listed on this page is our only official WhatsApp contact. Be cautious of anyone claiming to represent MadrasBook ID from a different number. If you are unsure, verify the number on this page before sharing any information.
Do you have a physical office?
We operate as an online service and do not have a physical walk-in office. All communication and ID registration happens through WhatsApp, Telegram, and Email.
Can I call instead of messaging?
We do not offer phone call support at this time. WhatsApp and Telegram are the fastest and most efficient ways to reach us. Most queries are resolved through messaging much faster than a phone call would allow.
Is my conversation with your team private?
Yes. All communication with our support team is kept strictly confidential. We do not share your messages or personal details with any third party outside of what is described in our Privacy Policy.
What if I contact you outside of India?
We serve users across India. If you are contacting us from outside India, we will do our best to assist but please be aware that our exchange platforms and payment methods are optimised for Indian users and Indian payment systems.
Quick Links
MadrasBook ID support is available 24 hours a day, 7 days a week. We are committed to responding to every message as quickly as possible. For urgent account issues during live matches, WhatsApp is always the fastest channel to reach us.